Case study: Burberry
22.05.12
Indeed social media was at the heart of the launch of its fragrance Body last summer. Most of the luxury brand’s marketing budget was used to promote the perfume through Facebook. Samples were mailed to 250,000 of its 10 million ‘likers’ in return for customer details. Any comments or likes on the branded page were shared with users’ friends to spread the word that the perfume can be purchased in stores or through its website.
Facebook has often drawn attention to how Burberry uses its pages to promote its perfume to fans of the designer label. The luxury brand was credited in the social network’s initial public offering a few weeks ago to demonstrate that businesses are using the site for major product launches.
This use of social media has helped Burberry get to number one of thinktank L2’s digital fashion index, which has called the label an ‘icon’ that has proven digital investments translate into shareholder value - in Burberry’s case, a 29% increase in revenue for the six months to 30 September 2011 to £830m and pre-tax profits up 26% at £162m.
Source: Marketing Week